The Wayfinding App has three user types. The table below summarises what each role can do.
| Action | Prison Staff | Provider Member | Administrator |
|---|
| Access the prison interface | ✓ | ✓ | ✓ |
| Run the 5-step session workflow | ✓ | ✓ | ✓ |
| View the print page | ✓ | ✓ | ✓ |
Note: Prison staff typically use only the prison interface. Dashboard users can access it via a navigation link.
| Action | Provider Member | Administrator |
|---|
| View assigned providers | ✓ | ✓ |
| View all providers | — | ✓ |
| Create a new provider | — | ✓ |
| Edit any provider profile | — | ✓ |
| Edit assigned provider profile | ✓ | ✓ |
| Delete a provider | — | ✓ |
| Set the fallback provider | — | ✓ |
| Action | Provider Member | Administrator |
|---|
| View listings for assigned providers | ✓ | ✓ |
| View listings for all providers | — | ✓ |
| Create information listing | ✓ | ✓ |
| Edit information listing | ✓ | ✓ |
| Delete information listing | ✓ | ✓ |
| Create booking listing | ✓ | ✓ |
| Edit booking listing | ✓ | ✓ |
| Delete booking listing | ✓ | ✓ |
| Add appointment slots | ✓ | ✓ |
| Remove appointment slots | ✓ | ✓ |
| Action | Provider Member | Administrator |
|---|
| View members of assigned providers | ✓ | ✓ |
| Add members to a provider | — | ✓ |
| Remove members from a provider | — | ✓ |
| Action | Provider Member | Administrator |
|---|
| View categories | — | ✓ |
| Create a category | — | ✓ |
| Edit a category | — | ✓ |
| Delete a category | — | ✓ |
| Action | Provider Member | Administrator |
|---|
| View users | — | ✓ |
| Create a user account | — | ✓ |
| Assign roles | — | ✓ |
| Grant report access | — | ✓ |
| Delete a user account | — | ✓ |
| Action | Provider Member | Administrator |
|---|
| Download session logs | With permission only | ✓ |
