Roles & Permissions

User Roles

The Wayfinding App has three user types. The table below summarises what each role can do.

Prison Interface

Action	Prison Staff	Provider Member	Administrator
Access the prison interface	✓	✓	✓
Run the 5-step session workflow	✓	✓	✓
View the print page	✓	✓	✓

Note: Prison staff typically use only the prison interface. Dashboard users can access it via a navigation link.

Dashboard – Providers

Action	Provider Member	Administrator
View assigned providers	✓	✓
View all providers	—	✓
Create a new provider	—	✓
Edit any provider profile	—	✓
Edit assigned provider profile	✓	✓
Delete a provider	—	✓
Set the fallback provider	—	✓

Dashboard – Listings

Action	Provider Member	Administrator
View listings for assigned providers	✓	✓
View listings for all providers	—	✓
Create listing	✓	✓
Edit listing	✓	✓
Delete listing	✓	✓
Enable/disable drop-in on a listing	✓	✓
Add appointment slots	✓	✓
Remove appointment slots	✓	✓

Dashboard – Members

Action	Provider Member	Administrator
View members of assigned providers	✓	✓
Add members to a provider	—	✓
Remove members from a provider	—	✓

Dashboard – Categories

Action	Provider Member	Administrator
View categories	—	✓
Create a category	—	✓
Edit a category	—	✓
Delete a category	—	✓

Dashboard – Users

Action	Provider Member	Administrator
View users	—	✓
Create a user account	—	✓
Assign roles	—	✓
Grant report access	—	✓
Delete a user account	—	✓

Dashboard – Reports

Action	Provider Member	Administrator
Download session logs	With permission only	✓