Step 2 – Client Demographics

Step 2 collects basic information about the client. This information is used to filter the service listings shown in Step 4. The more accurately it is completed, the better the match.

The demographics form with all fields required before proceeding.

Fields

Client Name

Enter the client’s first and last name.

Note

The client’s name is only stored in the system if a booking is made in Step 4. If only information listings are selected (no appointments), the name is not retained. If booking listings are selected the client’s name is placed into the booking email sent to the service provider and then deleted from the Wayfinding App. However, service providers may retain a client’s name according to their own privacy policies.

Age

Enter the client’s age as a number.

Gender

Select from:

• Male
• Female
• Other

Indigenous Status

Select from:

• Aboriginal and/or Torres Strait Islander
• Non-Indigenous
• Prefer not to say

Status in Prison

Select from:

• Remanded — held in custody awaiting trial or sentencing
• Sentenced — currently serving a sentence
• Don’t know

Prison Released From

Select from:

• Port Lincoln Prison
• Other
• Don’t know

Port Lincoln Residence

Whether the client intends to reside in Port Lincoln after release:

• Yes
• No
• Don’t know

Guidance on “Don’t Know” Options

Some fields include a Don’t know, Other or Prefer not to say options. Use these options if a client is unsure or does not wish to answer a specific question. Selecting “Don’t know” for multiple fields will result in a broader (less filtered) list of services being shown in Step 4. For example, if a person answers Other for the Gender question, that client will be presented with services provided to all genders.

Validation

All fields are required. The Next button will not activate until all fields have a value selected or entered. If you try to proceed with empty fields, error messages will appear below each incomplete field.